Important Update Regarding Coronavirus (COVID-19)
Click Here to Read the Update
March 31, 2020
We will continue to monitor the Coronavirus (COVID-19) outbreak daily. Updates regarding reopening will be made available on our website and social media sites. We are doing everything in our power to make sure that the facility will be in top shape when it is safe for us to reopen. We look forward to being able to climb with you all again soon.
Unfortunately, our upcoming Members' Only Night, scheduled for April 5, will be canceled. We hope to organize a special celebration with all of our patrons once we can safely and ethically do so.
We will be conducting a thorough cleaning of the facility, with CDC-approved products, prior to re-opening to the public. The facility, voicemail, and email will be monitored daily. For further information contact Ross Slotnick at [email protected].
(Members do not need to take any action at this time, all changes took effect automatically.)
-Prepaid memberships will be automatically issued a $0-fee freeze effective March 16, 2020. Automatic freezes will be lifted 24 hours after re-opening.
-Automatic-Renewal Memberships, normally billed on the 20th of every month, will not be billed until at least 24 hours after we have reopened. Memberships will be prorated to reflect the amount of time we have been closed.
-All Spring Season Programs (Kids Club, Team, Ninja+Fitness) will begin after reopening. -The remaining weeks left in Winter Season Programs will be credited to participants during the Spring Season, which will start after we are able to reopen.
We thank you for helping us to keep Island Rock a safe environment, and we wish you the best of health.
Ross Slotnick, General Manager & V.P.