Island Rock actively seeks to recruit people who can lead and inspire both on and off the rock. We search for the most talented individuals as we understand that Island Rock will only be as good as the employees representing it.

How To Apply:

If you think you would be a good fit for one of the listed jobs at Island Rock, please download, fill out, and send us an application. Attach and email as a PDF to [email protected] or fax to (516) 933-2510. When emailing, please put the job you are applying for in the subject line. Additionally, if you have a resume you would like to attach, please include that in addition to the application.

Download Job Application

Available Job Opportunities

Climbing Wall Instructor

Job Description

  • Provide belay instruction, staff belays, technique instruction, and belay checks
  • Enthusiastically belay and serve events; provide the necessary orientation
  • Front desk: answer phone, answer customer questions, enter data, paperwork, ring people up, monitor check-in
  • Perform retail sales
  • Assist in inspecting and updating the climbing facility and equipment – report all issues to managers
  • Monitor facility at all times by keeping a constant watch of everyone in the gym in order to enforce safety techniques, policies, and rules and facilitate accident prevention.
  • Attend and participate in staff meetings and trainings sessions
  • Return all equipment to its proper home immediately after use
  • Make sure every customer entering the climbing area has a signed waiver that they have read and understand
  • Provide the necessary orientations and fill out all necessary paperwork when giving orientations and lessons
  • Cleaning and maintenance of facility including, but not limited to, climbing floor, upstairs floor, bathrooms, exercise machines, tables, cubbies, desk area, telephone booth, climbing holds
  • Notify management of all emergencies, complaints, incidents, and discipline problems
  • Greet customers in a courteous, timely, and professional manner
  • Uphold the highest level of professionalism and provide the highest level of customer service
  • Promote positive public relations through personal contact with the public – Create excitement!
  • Act as a positive, responsible role model both in and out of the gym
  • Be on time and follow the assigned work schedule
  • Wear the proper work attire while presenting a professional and hygienically clean appearance

Requirements

  • Be 16 years old or older
  • Weekend availability (Friday night, Saturday Sunday) in addition to some weekday availability
    • Must be able to work at least two of the three weekend days listed above
  • Outgoing with a desire to work with people of all ages and abilities
  • Ability to communicate information effectively
  • Ability to be patient in all circumstances
  • Attention to detail
  • Excited about climbing

How To Apply:

If you think you would be a good fit for one of the listed jobs at Island Rock, please download, fill out, and send us an application. Attach and email as a PDF to [email protected] or fax to (516) 933-2510. When emailing, please put the job you are applying for in the subject line.

Additionally, if you have a resume you would like to attach, please include that in addition to the application.

Download Job Application

General Manager

The Opportunity

Island Rock is looking for a General Manager to fully lead and manage the facility. As the GM, you will be 100% responsible for the continued success of Island Rock.

Your Responsibilities:

As the General Manager of Island Rock, you will have oversight of the entire gym and its 50+ employees. You will work in a fun and collaborative environment charged with bringing out the best in our employees so they can deliver the best service to our clients. As the leader of our team, your scope will include:

  • Providing strategic leadership and vision to Island Rock to ensure continuous growth and profitability, and ensure Island Rock continues to be positioned as an industry leader and innovator
  • Leading a staff of 50, ensuring they represent Island Rock’s vision and mission
  • Making all short and long range strategic decisions for all departments including operations, marketing, human resources, and finance
  • Overseeing all day-to-day operations and management of the facility
  • Fostering and continuously developing an educational, fun, friendly and inviting experience for all participants
  • Acting as the in-house climbing expert
  • Overseeing all financial aspects of the business and all strategies, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections
  • Serving as the point person for all contract and legal matters
  • Heading all Human Resources activities including recruitment, interviewing, selection, management, training, meetings, evaluation, and termination (when necessary) of personnel

What you must have

  • You must be capable of being THE go to for all gym matters. As an ideal candidate, you are self-driven and solutions-oriented with a perpetual desire to always improve and have a strong work ethic
  • Strong management experience leading large teams (5+ years highly preferred) with demonstrated expertise in the following areas
    • Financial Management and Analysis
    • HR
    • Payroll
    • Operations
    • Marketing
    • Strategy
  • Proficiency with Word, Excel, PowerPoint, and Quick Books
  • Bachelor’s degree (highly preferred)
  • Must be an expert in climbing safety standards (savvy and coachable candidates with the ability to become an expert in a short time will be considered)
  • Excellent leadership skills with the ability to motivate, mentor, and hold accountable all managers and staff members
  • Ability to work evenings and weekends as necessary

You should also have

  • A passion for rock climbing
  • Ability to calmly, professionally and effectively handle difficult and high stress situations
  • Excellent written and verbal communications skills
  • A dependable, self-confident, and mature disposition
  • Friendly demeanor with a positive/upbeat attitude
  • Strong organizational, multi-tasking and time management abilities

Job Benefits

  • Salary: Commiserate with experience + profit share potential
  • Pay structure based off of 40 hours per week
  • Full gym membership for self and immediate family
  • Pro-deals and various other discounts
  • PTO

About Island Rock

Island Rock is a state-of-the-art indoor rock climbing facility on Long Island built by Solid Rock Wall Systems / Rockwerx. With over 14,000 square feet of climbing, Island Rock boasts over 120 top rope routes, over 120 boulder problems, and over 40 lead routes all set by world class, USAC setters. Island Rock expanded and renovated in 2017 to add: over 5,000 sq feet of climbing; a custom built climbing training area with adjustable Moonboard, campus area, and hangboard section; new strength training area; new cardio area; ninja training; yoga/party/fitness room; and an expanded pro shop. Originally built in 1996, Island Rock has been leading the Long Island climbing community for over two decades. The mission of the facility is to provide an inspirational environment to develop and explore a passion for climbing among a welcoming, close-knit community of other climbers.

To Apply

Please send cover letter and resume to [email protected]

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